Captain Lawrence Brewing Company is a growing craft brewery located in Westchester County, New York. In order to expand production and reach a larger audience, they moved their brewing facilities into larger accommodations and began programming and marketing efforts to capture a larger crowd. Chief among these was a new website which would allow […]
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How important is security to your company? Official Sports hired a developer to create a secure e-commerce store for their soccer referee gear store. Unfortunately, they found that the site had been compromised and credit card data was stolen. That’s when they called Studio 23.We reviewed the situation and developed a game plan. We were able to access the store files, scrub any user data and get the site back quickly as a brochure. We assessed existing e-commerce options and knew that whatever system we would recommend would be very secure but also be recognized as a secure brand by customers. Ultimately, we recommended using Amazon’s webstore platform. We developed a new look and feel to the store to reassure visitors that the store was, in fact, new. We worked with the client in porting catalog records and images into the new platform, creating promotions and a special holiday shop just in time for their annual sale.
By the time the holiday sale concluded, the company saw an increase in sales of 11% over the previous year—an impressive increase considering the circumstances. We’d call that a big win but you be the referee and visit the site at OfficialSports.com.
The National Coffee Association of USA hired Studio 23 to redevelop its website that serves the coffee trade as a resource of timely information, events and governmental affair initiatives. The site uses a proprietary content management system with components for member accounts, registrations and store. The original site contained considerable archived articles but distinguishing the archives from the current articles was a challenge to visitors. Also, the original site had limited navigational items and poor organization that inhibited access.
We evaluated the current structure and recommended that we continue to use the existing CMS. While not ideal, changing to a new platform would have been prohibitively expensive and would have required retraining by the organization’s support staff resulting in a loss of time. What we did was to re-architect the site, creating a clear two-tier navigation structure based on areas of expertise. Further, to promote these areas, we developed a rotating masthead that greets visitors with the most important news or events that the organization has to offer. Since the site was performing well with regard to search engine optimization, we made sure that the most visited pages gained in accessibility and older pages moved into archive areas where content was accessible but not primary.
Further, to make the site easily managed, we developed robust style sheets and an image module that is a standard size throughout the site. As a result, one size can be used everywhere thus limiting time creating multiple sizes of graphics.
Since the launch, we’ve watched the site’s visitors grow by 30% and retention increase as well. Check it out at ncausa.org.
